Payment Policy

Paystack

Online payments are processed through Paystack. Your bank may require an additional security check. Card details are entered with the payment provider; do not send card details, PINs or one-time codes to customer support. If you are charged after an apparent failure, contact us with your order number and payment reference before attempting another payment.

Bank transfer

Use the bank details displayed for your order on the payment screen. Make the transfer for the confirmed order total and include the order reference where possible. You can share your receipt with SCOTÉ on WhatsApp; there is no receipt-upload step on this website.

A receipt or screenshot is not final confirmation. Our team checks receipt of funds before marking the order paid. Do not transfer to an account supplied by an unverified contact.

Payment on delivery

Where offered at checkout, place your order and arrange delivery with our team. Transfer the confirmed total when your order arrives using the official account details. The order remains unpaid until our team confirms receipt. Keep your phone reachable and contact us promptly if delivery details change.

Confirmation, refunds and help

Orders can be prepared after payment confirmation, or before payment for an agreed delivery-payment order. If a payment cannot be confirmed, our team will contact you. Approved refunds are handled under the Refund and Return Policy. Contact us with your order reference for help.

Contact SCOTÉ

For questions about this policy, message us on WhatsApp at +234 903 610 4140 or email Scotecollections@gmail.com. All contact details. Include your order reference when your question concerns a purchase.